Credit Unions

The challenges faced by credit unions are complex and unique as the cash landscape continues to evolve and the cost of managing cash increases.

Our forecasting and reconciliation solutions, backed by our team of data scientists, deliver cost-savings without compromising risk or availability across your network. We deliver powerful insights to help you make business decisions with clarity and improve productivity.

CMS Analytics - The cash management experts
CMS Analytics - The cash management experts
CMS Analytics - The cash management experts
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CMS Analytics - The cash management experts
CMS Analytics - The cash management experts
CMS Analytics - The cash management experts
CMS Analytics - The cash management experts
CMS Analytics - The cash management experts

Cash Forecasting

Our dynamic, data-science driven cash forecasting solution ensures that each ATM, branch or vault in your network has the optimal forecast at the right time. Our solution has a big impact for credit union cash optimization – on average, it reduces cash balances by 30% and the costs of cash by 25-30% - providing a positive ROI. 

Our forecasting solution automates ATM orders, and we provide a tailored web portal for all of your branches and Corporate Office that provides a suite of cash operations tasks, including branch cash ordering, armored transport tracking and analytics of cash across your network.

To find out more about our unique dynamic forecasting solution, visit the dedicated Cash Forecasting page.

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Cash & ATM Reconciliation

The traditionally manual nature of cash & ATM reconciliation burdens teams with heavy workloads and software which is unfit for purpose, leading to inefficiencies, human error and increased backlogs. However, Libra has rebalanced the scales for your reconciliation team and process!

Libra is a powerful automated cash & ATM reconciliation tool created specifically for the intricacies of cash, with an auto-reconciliation rate of up to 95%. The software has features made specifically for cash and ATM reconciliation within credit unions, including management of charge-offs, automation of logging and escalating carrier claims and data analytics dashboards, giving management visibility of your reconciliation operation.

To find out more about Libra and how it can bring harmony to your cash operations, visit the dedicated Libra section.

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CMS Analytics - The cash management experts

Multi-denomination Strategy 

With the changing branch and customer behavior landscape, ensuring optimal ATM, ITM and recycler efficiency is key. Applying an optimized multi-denomination strategy to your self-service network can transform productivity.

CMS Analytics - The cash management experts

Our data scientists conduct mathematical simulations to balance the three essential components to formulate the optimal multi-denomination strategy for your network:

• The cassette mix (the denominations held in the cassettes)

• The dispense algorithm (the denominations dispensed for every possible transaction amount)

• The pre-set configurations (the transaction amounts visible to customers)

An optimized multi-denomination strategy can save up to 30% in cash management costs and increase average transaction values (ATVs) by up to 12%. It also improves customer experience and efficiency by dispensing the notes that customers need, removing them from growing teller lines in branches.

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CMS Analytics - The cash management experts
CMS Analytics - The cash management experts

Armored Transport Rescheduling

As the cost of managing cash increases due to rising interest rates, it is vital to ensure that the other major cost of cash management, armored transport, is not neglected. Optimizing your armored transport schedule ensures cost optimization through your network particularly at a time where the inflationary environment is having a major impact on the costs of the service.

Our 30 years of expertise in cash management means that we know exactly what an optimal armored transport service should look like and cost for your credit union network.

Our rescheduling service can be provided as a one-off project, or we can work with you to continually optimize your servicing on an ongoing basis. We analyze over 16,000 scheduling options across a 14-day period to implement an optimal replenishment solution for each individual site in your network, factoring in cash-flow, cost, risk and operational requirements.

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