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In the post-Covid world, the importance of the ATM will continue to increase in a customer’s banking experience. Ultimately, a multi-denomination ATM strategy will become a requirement for all banks, however an optimized strategy can be a competitive advantage – benefitting customer experience while at the same time generating significant cost savings and helping migrate customers away from teller-lines in-branch.
This guide, gives an introduction to how CMS Analytics applies mathematics and data science to the challenge of optimizing multi-denomination ATM networks, balancing strategy considerations and helping you to get it right.